We are incredibly grateful to be a part of your wellness beauty journey, a path to which we devote our products and brand philosophy.
For refunds, all products must be returned in unused condition in their original packaging within 30 days of the Order Date. Trial version items, special promotions, and limited edition items are considered final sale.
To begin the refund process, please contact our customer service at firstname.lastname@example.org with your order number and reason for return. A client care specialist will authorize the request and provide return instructions. We cannot process a return if it is not authorized.
Return items must be received within 15 days of return authorization. Refunds will be given within 15 days of your return items arrival at our facility. Note that fund processing between your bank and PayPal may take an additional 5 business days.
Exchange for products of equal value must be approved following the return authorization instructions listed above. The return items must be received before the replacement items are shipped.
ARALEA BEAUTY is not responsible for the return shipping cost and cannot process a refund for unsuccessfully delivered return packages or damage incurred to products during the return process. For this reason, we recommend insuring your return package.
For products purchased from a vendor, please consult their store policies.